Development of an ICT-Based Corporate University (Corpu) Model to Improve the Competence and Performance of Quality-Cultivated Civil Servants in the Banten Provincial Government
DOI:
https://doi.org/10.55927/jeda.v5i2.29Keywords:
Corporate University, Learning Organization, ICT, ASN Competence, Quality CultureAbstract
This study aims to develop an ICT-based Corporate University (Corpu) Model to improve the competence and quality-oriented performance of civil servants (ASN) in the Government of Banten Province. The study was motivated by the low effectiveness of ASN competency development systems, which are still conventional, administrative, and not yet integrated with digital organizational learning systems. This research employed the Research and Development (R&D) method using the ADDIE development model consisting of analysis, design, development, implementation, and evaluation stages. Data collection techniques included observation, interviews, documentation, and questionnaires. Research subjects consisted of ASN employees and human resource development managers in several regional government agencies in Banten Province. Data analysis was conducted using descriptive quantitative and qualitative analysis with the assistance of SPSS.
The results showed that the developed ICT-based Corporate University model integrates individual learning, group learning, organizational learning, Learning Management Systems (LMS), Knowledge Management Systems (KMS), Artificial Intelligence (AI), collaborative learning, and knowledge sharing within an organizational learning framework. Expert validation results indicated that the model was feasible for implementation. The effectiveness test showed an average N-Gain score of 0.7222 in the high category and an average N-Gain percentage of 72.2156% in the effective category. Therefore, the ICT-based Corporate University model is considered valid, practical, and effective in improving ASN competence and quality-oriented performance in the Government of Banten Province.
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